Article 1. Consent to the handling of personal information
Knowmerce Co., Ltd. (hereinafter referred to as the 'Company') proceeds with the consent process for the personal information processing policy when the user registers as a member, assumes the user has thoroughly read the privacy policy, and confirms the email or clicks the "I agree" button.
Article 2. Purpose
Knowmerce Co., Ltd. (hereinafter referred to as the 'Company') values members' personal information in providing Fromm service (hereinafter referred to as 'Service') to members and does its best to effectively manage and safely protect members' personal information.
The ‘Company’ complies with the laws and regulations related to personal information protection, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
Through the personal information processing policy, the ‘company’ informs you about the purpose and method of using the personal information provided by members and what measures are being taken to protect personal information.’
The ‘Company’ is posting on the Fromm service screen so that members can easily read this policy at any time.
The ‘company’ does not collect users’ personal information without the user's prior consent, and the collected information is used as follows.
(1) Development of new services can be developed based on the personal information provided by users. When developing new services or expanding contents, the company more efficiently prioritizes the services to be developed based on the personal information provided by existing users to the company, and the company rationally selects the contents that users need and can provide.
(2) Identity verification, personal identification, prevention of unauthorized use and unauthorized use of delinquent members according to the use of member management membership service, confirmation of intention to join, age confirmation, order and payment processing, delivery processing, collection of personal information of children under 14 years of age Confirmation of consent of the city’s legal representative, handling complaints, etc., and delivery of notices
(3) Use in marketing and advertisements, development of new services, delivery of information and provision of customized services according to event events, provision of services and advertisements according to demographic characteristics, identification of access frequency, or statistics on member service use
Article 3. Personal information items to be collected and methods of collection
When a member signs up for membership, the company prepares a procedure for consenting to the terms of service and the collection and use of personal information.
The company may collect personal information as follows to provide services such as membership consultation and service application and to fulfill the contract.
(1) Common to members
Required information received when signing up for membership: email address, password (encrypted and stored so that it cannot be decrypted)
Information collected when paying for services and additional services: bank account information, credit card information, name, email address, country of residence, address, phone number
Information collected when participating in events and selecting winners: name, date of birth, mobile phone number, SNS ID
Other information selectively collected to provide high-quality services: Phone number. In addition, there may be information that is automatically collected to provide services in the process of using the service. It may or may not correspond to personal information.
Member registration for statistics collection, visitors, orderers, and information created when writing posts: IP Address, browser information, OS information, service use record, funnel path, age, delivery area, gender, ID (e-mail), service version, OS, OS version, device model name, device unique ID (ID randomly assigned by the company to the member’s device), language used, country or region of residence, time zone
Information before modification for member complaint processing and member management: name, email, phone number, address, gender, birthday, etc.
Information collected to prevent unauthorized use by delinquent members and unauthorized use: IP Address
Optional items: Profile picture (including meta information), status message, purchase history of paid services such as items and products, location information
Information collection through customer consent and customer input
Provided by partner companies
Collection through generated information collection tool
(2) The company may automatically create and collect service use records, access logs, cookies, access IP information, IDs, and payment records in the process of using the service.
The company collects personal information in the following ways.
(1) Membership registration, service inquiry, event application, delivery request, etc.
(2) Collection through the generation information collection tool
Article 4. Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
Implementation of contract for service provision, such as content provision
Member management
(1) Prevention of illegal use and unauthorized use of delinquent members due to membership service use, confirmation of duplicate subscription, confirmation of subscription, preservation of records for dispute resolution, complaint handling, complaint handling, and delivery of notices
(2) Record retention for dispute settlement, complaint handling, etc., delivery of notices, confirmation of intention to withdraw from membership
Use for marketing and advertising
(1) Development of new services and provision of customized services, provision of services and advertisements according to statistical characteristics, verification of service validity, identification of access frequency, statistics on member service use, event and advertisement information and participation opportunities